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Privacy Policy

This privacy policy discloses the privacy practices for this web site. This privacy policy applies solely to information collected by this web site.

Information Collection, Use, and Sharing. We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfil your request.

Links To Other Web Sites. Links to third-party Web sites may be provided solely for your information and convenience, or to provide additional information for various other goods and services. If you use these links, you will leave our site. This Privacy Policy does not cover the information practices of those Web sites linked to our Site, nor do we control their content or privacy policies. We suggest that you carefully review the privacy policies of each site you visit.

Aggregated Statistics. We may collect statistics about the behaviour of visitors to the Website. For instance, we may monitor the most popular pages on the site to help identify how we can improve the overall experience of our visitors. No personal information is collected in this process. 

Please contact us if you have any questions about this policy or our site in general.

Returns & Exchange Policy

At Greenwood Plaza we are committed to your satisfaction. If a product does not meet your expectations, we will offer an exchange, credit memo or refund. 

1.      Merchandise must be returned within thirty (30) days after delivery date in their original unopened package to receive credit or be exchanged.

2.      Returns and/or exchange claim will not be acknowledged without receipt.

3.      No returns and/or exchange on damaged goods. Merchandise should be thoroughly inspected by customer at the time of sale or delivery.

4.       Shipping charges for returns and/or exchange of merchandise in new, unused condition are not refundable.

5.        In the case of a defective item, an exchange will only be offered only when a repair is not possible.

6.      Products damaged while being used do not qualify for repair, credit or exchange.

7.      No refunds and/or exchange on electrical merchandise as these items are not covered by the 30 day money back guarantee.

8.      No cash refunds on merchandise.

 If you have any questions or concerns relating to our returns & Exchange Policy, please do not hesitate to contact us.