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Terms

Welcome to greenwoodplazaja.com online shoppiing. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Greenwood Plaza Company Limited’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

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The term 'Greenwood Plaza' or ‘GWP’ or 'us' or 'we' refers to the owner of the website whose registered office is 142 Greenwood Ave, Greenwood, P.O. Box 1044, Montego Bay #1, St. James,  Jamaica W.I.

The use of this website is subject to the following terms of use:

Disclaimer

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements..
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • The information provided on this Website is for general guidance only. Users of the information contained on this Website must make their own assessment of the suitability and appropriateness of the information or services described for their particular use and conditions.


Jurisdiction and Governing Law

  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Jamaica and will be dealt with by Jamaican courts.


Card Holders

  • All prices on the site are displayed in Jamaican Dollars. USD card holders will be charged in US currency whether using the National Commercial Bank's transaction port or PayPal(need to be verified). Likewise JMD card holders will be charged in the Jamaican currency. As for dual card holders, they will be charged in the local currency (JMD) if the card was issued by any local bank and USD if the card was issued by an international bank.


Delivery

  • Delivery fees are associated with any purchase, however, if you choose, you may personally pickup your orders at no additional charge. A valid ID will be required for pickups and or notification in the event the order is being picked up by someone at your request.  Pickups are valid one (1) day after expect pickup day.
  • GWP will respond to customer service queries within three (3) business days.


Amendments

  • We may revise these website terms of use from time to time so you should check and read these website terms of use regularly. By continuing to use this website after any such modification, you are deemed to have agreed to the amended website terms of use.


Contacting Us

  • If you have any questions or concerns in relation to the Website or these Website Terms of Use, please do not hesitate to contact us

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At Greenwood Plaza we are committed to your satisfaction. If a product does not meet your expectations, we will offer an exchange, credit memo or refund. 

1.      Merchandise must be returned within thirty (30) days after delivery date in their original unopened package to receive credit or be exchanged.

2.      Returns and/or exchange claim will not be acknowledged without receipt.

3.      No returns and/or exchange on damaged goods. Merchandise should be thoroughly inspected by customer at the time of sale or delivery.

4.       Shipping charges for returns and/or exchange of merchandise in new, unused condition are not refundable.

5.        In the case of a defective item, an exchange will only be offered only when a repair is not possible.

6.      Products damaged while being used do not qualify for repair, credit or exchange.

7.      No refunds and/or exchange on electrical merchandise as these items are not covered by the 30 day money back guarantee.

8.      No cash refunds on merchandise.

 

 If you have any questions or concerns relating to our returns & Exchange Policy, please do not hesitate to contact us.