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Welcome to greenwoodplazaja.com online shopping. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Greenwood Plaza Company Limited’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.  The term 'Greenwood Plaza' or ‘GWP’ or 'us' or 'we' refers to the owner of the website whose registered office is 142 Greenwood Ave, Greenwood, P.O. Box 1044, Montego Bay #1, St. James,  Jamaica W.I.

The following are the terms and conditions for the use of the GREENWOOD PLAZA JA.


1.1. These Terms of Services (“Agreement”) are entered into by and between you, the customer, either personally or on behalf of your employer, as applicable (“you” or “your”) and greenwoodplazaja.com . (“GREENWOOD PLAZA JA”). You are deemed to have accepted the terms of this Agreement by clicking the “Accept Button” and completing the registration process. This Agreement is made up of the terms below, plus any other policies and materials specifically referred hereto in this Agreement. The following sets forth the terms and conditions under which you agree to use the Services, and under which GREENWOOD PLAZA JA agrees to provide service, including all technical support and other “Services” provided to you.


2.1. You represent that: (a) you are 18 years of age or older and you have the legal capacity and authority to bind yourself (or your employer, as applicable) to this Agreement; (b) you consent on behalf of yourself (or as an authorized representative of your employer, as applicable) to be bound by this Agreement; and (c) the information you supply to us is correct and complete. You agree to notify GREENWOOD PLAZA JA promptly whenever your personal or billing information changes and that providing false or incorrect information may result in Services withholding or delays or the suspension or termination of your customer account.


3.1. GREENWOOD PLAZA JA does not represent or warrant that the Services will be uninterrupted or error free, that defects will be corrected, or that the service or the server(s) that makes them available are free of viruses or any other harmful components. GREENWOOD PLAZA JA does not represent that the use or the results of the use of the Services or the materials made available as part of the Services will be correct, accurate, timely or otherwise reliable.

3.2. GREENWOOD PLAZA JA is not responsible or liable for conduct of any other party or any infringement of another’s rights including intellectual property rights.

3.3. GREENWOOD PLAZA JA and its respective third party suppliers make no representations about the suitability, reliability, availability, timeliness and accuracy of the Services for any purpose. You agree that the Services are provided as is without warranty of any kind. GREENWOOD PLAZA JA and its representative suppliers hereby disclaim all warranties and conditions with regard to the Services, including all implied warranties and conditions of merchantability, fitness for a particular purpose, compatibility of computer systems, title, non-infringement, or arising out of any statutes.

3.4. GREENWOOD PLAZA JA reserves the right to update and change, from time to time, this Agreement, and post the new version of this Agreement on it’s website at www.
greenwoodplazaja.com , without notice to you. Any request for the services(s) after a new version of this Agreement has been posted will be deemed as your acceptance of the changes to this Agreement.

3.5. In no event will GREENWOOD PLAZA JA or it’s third party suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits arising out of or any way connected with: the use or performance of the Services; the delay or the inability to use the Services; any information, software products, services or related graphics obtained through the Services; whether based on contract, tort, negligence, strict liability or otherwise, even if GREENWOOD PLAZA JA or any of it’s third party suppliers have been advised of the possibility of damages. If you are dissatisfied with any portion of the Services or any of these terms of use your sole and exclusive remedy is to discontinue using the Services.


4.1. You agree to defend, indemnify and hold harmless GREENWOOD PLAZA JA, its parents, subsidiaries, affiliates, and their respective officers and employees, harmless from and against any claim, demand or damage including lawyer’s fees asserted by any third party due to or arising out of:

(a) any violation of applicable laws, regulations or this Agreement by you or anyone accessing the Services through your customer account, with or without your permission;
(b) the use of the Services by you or anyone accessing the Services through your customer account, with or without your permission;
(c) any negligent acts, errors or omissions by you or anyone accessing the Services through your customer account, with or without your permission;
(d) any injuries to or death of any person and for damages to or loss of any property, which may in any way arise out of or result from or in connection with the Agreement, except to the extent that such liabilities arise from the gross negligence or willful misconduct of GREENWOOD PLAZA JA; or
(e) any and all claims for infringement of any intellectual property rights arising from the use of the Services by you or anyone accessing the Services through your customer account, with or without your permission.


5.1. Fees and charges for the services(s) you select are supplied to you during the ordering process and are available on the GREENWOOD PLAZA JA website at www. greenwoodplazaja.com , unless otherwise provided for in this Agreement. You agree to pay any applicable charges or fees applied to your customer account and the services(s) including, without limitation, activation fees, minimum service fees, termination fees, other nonrecurring charges and set-up fees, interest, and charges due to insufficient credit or insufficient funds. GREENWOOD PLAZA JA will bill you directly or charge your credit card.

5.2. Payment for all Services must be by Visa, Mastercard or Keycard credit card.  We accept payment with Keycard, Visa and Mastercard. Only the first 6-digits and last 4-digits of the card number will be stored.  We reserve the right to change the payment methods we accept at any time.

5.3. Service prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Confirmation.  Please retain a copy of your receipt that shows each transaction processed.


6.1. GREENWOOD PLAZA JA may terminate your access to any part or all of the Services and any related services at any time without or with cause, with or without notice, effective immediately for any reason whatsoever. Upon termination of the Services, your right to use the Services ceases immediately.

6.2. If you wish to terminate your customer account your only recourse is to discontinue the use of the Services. GREENWOOD PLAZA JA will have no obligation to maintain any content in your customer account.


7.1. GREENWOOD PLAZA JA failure at any time to insist upon strict compliance with any of the provisions of this Agreement in any instance will not be construed to be a waiver of such terms in the future. If any provision of this Agreement is determined to be invalid, illegal or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not in any way be affected or impaired thereby, and the unenforceable portion shall be construed as nearly as possible to reflect the original intentions of the parties.
8.4. You and GREENWOOD PLAZA JA agree that this Agreement will be construed in accordance with the laws of Jamaica WI applicable therein. The parties to this Agreement attorn to the exclusive jurisdiction of the courts of Jamaica WI and all courts competent to hear appeals there from.



  • If customer-facing any trouble/Problems in our service, he/she can call us on Our Toll-Free Number +1-876-953-1116 or mail us on info@greenwoodplazaja.com .
  • will be addressed within two business days.
  • We Educate our customers, please keep the copy of the receipt for future references.

Delivery Policy and Service Availability

  • For back ordered items in any order, it will be automatically fulfilled as soon as we receive the item for the order placed.  You will be notified if such a situation occurs. 
  • Our Site is only intended for use by people residing in Jamaica.  We do not export orders to individuals outside the Serviced Country of Jamaica. 
  • Delivery fees are associated with any purchase, however, if you choose, you may personally pickup your orders at no additional charge. A valid ID will be required for pickups and or notification in the event the order is being picked up by someone at your request.  Pickups are valid one (1) day after expect pickup day


  • TLS 1.2, AES with 256-bit encryption (High); ECDH with 256-bit exchange
  • Using https (SSL ) Encryption to encrypt passing data from website to gateway



  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements..
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • The information provided on this Website is for general guidance only. Users of the information contained on this Website must make their own assessment of the suitability and appropriateness of the information or services described for their particular use and conditions.

Jurisdiction and Governing Law

  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Jamaica and will be dealt with by Jamaican courts.


  • We may revise these website terms of use from time to time so you should check and read these website terms of use regularly. By continuing to use this website after any such modification, you are deemed to have agreed to the amended website terms of use.

Committed to Your Satisfaction

At Greenwood Plaza we are committed to your satisfaction. If a product does not meet your expectations, we will offer an exchange, credit memo or refund. 

1.      Merchandise must be returned within thirty (30) days after delivery date in their original unopened package to receive credit or be exchanged.

2.      Returns and/or exchange claim will not be acknowledged without receipt.

3.      No returns and/or exchange on damaged goods. Merchandise should be thoroughly inspected by customer at the time of sale or delivery.

4.       Shipping charges for returns and/or exchange of merchandise in new, unused condition are not refundable.

5.      In the case of a defective item, an exchange will only be offered only when a repair is not possible.

6.      Products damaged while being used do not qualify for repair, credit or exchange.

7.      No refunds and/or exchange on electrical merchandise as these items are not covered by the 30 day money back guarantee.

8.      No cash refunds on merchandise.


 If you have any questions or concerns relating to our returns & Exchange Policy, please do not hesitate to contact us.